Ordering & payment
Placing an order reserves your kits for 24 hours. We accept Zelle, Venmo and PayPal; after ordering you’ll see your exact total and how to pay. Orders are confirmed once payment is received, and unpaid orders may be released after 24 hours. No card or bank details are ever entered on this website. Kits are made in limited batches; if we sell out, we’ll let you know right away.
Pricing
Early-bird pricing through Nov 5, 2026: one kit is $45; orders of 2–10 kits are $40 per kit. Starting Nov 6, 2026: $55 for one kit, $50 per kit for 2–10. The price is set by the date your order is placed. Limit 10 kits per order.
Delivery & shipping
Free local delivery is available to ZIP codes within 10 miles of Lewisville, TX (75067), including all of Flower Mound, Coppell, Grapevine and Highland Village, during Nov 21–29 for orders placed by Nov 25. Free scheduled pickup in Lewisville is available to everyone on the same dates. Shipping is a flat $12 per order to Texas addresses only, for orders placed by Nov 20. We are not responsible for carrier delays outside our control, but we’ll always help track down a package.
Returns & issues
Because every kit is hand-packed in limited quantities, all sales are final once your kit is packed. If anything arrives damaged or missing, email us within 48 hours of delivery with a photo and we’ll make it right.
Safety
Kits contain small parts and are intended to be set up by adults. Keep small pieces away from children under 3.
Privacy
We collect only what we need to fulfill your order: your name, email, phone and address. Order forms are delivered to us by email through FormSubmit. We never sell or share your information. This site may use privacy-friendly, cookie-free analytics from Cloudflare to count visits.
Trademarks
Lol & Elf is an independent small business. We are not affiliated with, endorsed by or sponsored by The Elf on the Shelf® or The Lumistella Company. Our kits are designed to work with any elf.